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About the FAQ

The FAQ applies to the most recent plugin version, as they are regularly updated to include support for newly added or changed plugin features.

Eklenti dilini nasıl belirlerim?

Plugin will use the website language, set in Settings > General.

If plugin isn’t translated into this language, language fallback will be English.

What is the default admin email address?

By default form submissions will be send to the email address set in Settings > General.

You can change this via Settings > VSCF or by using an attribute.

What is the default email subject?

By default the email subject contains a prefix (the title of your website), followed by the subject that sender has filled in. If subject field is disabled it only contains the prefix (the title of your website).

You can change this by using an attribute.

The same subject will also be used in the confirmation email to sender.

Why is the “from” email address not from sender?

I have used a default so called “From” email header to avoid form submissions being marked as spam.

Best practice is using a “From” email header (an email address) that ends with your website domain.

That’s why the default “From” email header starts with “wordpress” and ends with your website domain.

You can change this by using an attribute.

Your reply to sender will use another email header, called “Reply-To”, which is the email address that sender has filled in.

How does the captcha work?

The captcha is a random number or a simple sum that changes on submit.

If you press submit and form has not been filled in completely or not correctly, the random number or sum changes. This means you must fill in the number or result of the sum again.

Can I disable the captcha?

No, this is not possible because it’s added for anti-spam reasons.

Can I display multiple forms on the same page?

Do not add multiple shortcodes on the same page. This might cause a conflict.

But you can display a form by using the shortcode and a form by using the widget, on the same page.

Why does form submission fail?

An error message is displayed if plugin was unable to send form. This might be caused by the settings of your server.

Your hosting provider might have disabled the mail function of your server. Please contact them for info.

They might advice you to install a SMTP plugin. For more info check the “SMTP” section.

Why am I not receiving form submissions?

• Please also check the junk/spam folder of your mailbox
• Check installation info above and check shortcode (attributes) for mistakes
• Install another contact form plugin to determine whether it’s caused by my plugin or something else
• In case you’re using a SMTP plugin, please check their settingspage for mistakes

Does this plugin have anti-spam features?

Of course, the native WordPress sanitizing and escaping functions are included.

It also contains 2 hidden honeypot fields and a simple numeric captcha.

Does this plugin meet the conditions of the GDPR?

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union.

I did my best to meet the conditions of the GDPR:

• You can activate a privacy consent checkbox on form
• You can disable collection of IP address
• Form submissions are safely stored in database, similar to how the native posts and pages are stored
• You can easily delete form submissions

Does this plugin have its own contact form block?

No, plugin doesn’t have its own block in the editor and there are no plans to add this anytime soon.

Why no Semantic versioning?

At time of initial plugin release I wasn’t aware of the Semantic versioning (sequence of three digits).

This means that version number doesn’t give you info about the type of update (major, minor, patch). You should check changelog for that.

Nasıl bağış yaparım?

You like my plugin and you’re willing to make a donation? Nice! There’s a PayPal donate link at my website.

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